Amazon Returns

This is my personal point of view.

I buy radios on Amazon. I review them here. Some I like and some I don’t like. If I don’t like the radio and I think it performs poorly, I don’t return it. I feel that if I buy something I don’t like, that means I did inadequate research before purchasing. If the radio is defective or is different from the product description, then it’s returned in a heartbeat. If I just don’t like it, I donate it to the local Goodwill store.

People have told me that that they pay for Amazon Prime, which gives them a liberal return policy, and that they are paying for the return. That may pay for the return shipping, but it doesn’t compensate the merchant. If you return something with the seal broken, Amazon will not resell it. The seller has the option of paying Amazon to ship it to them (prohibitive if the seller is in China) or have it destroyed. I’ve had the opportunity to handle about 35 radios returned to Amazon and only 3 of them had any defect whatever.

That reflects what I knew up until I watched the CNBC video below. I hope Amazon shoppers will watch it.